Discussion: Impact of Healthcare Accreditation on Service Quality Paper

Discussion: Impact of Healthcare Accreditation on Service Quality Paper ORDER NOW FOR CUSTOMIZED AND ORIGINAL ESSAY PAPERS ON Discussion: Impact of Healthcare Accreditation on Service Quality Paper I’m studying for my Management class and need an explanation. I have attached the abstract previously worked by yourself. The instructor approves it but have added new research questions and objectives. Discussion: Impact of Healthcare Accreditation on Service Quality Paper I have attached the: 1) Research questions 2) Proposal draft 3) Grading Rubric Please ensure a table of content is added, references are from reputable journals, and 4000-5000 word count. UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper final_report_proposal_od_nov.docx research_questions_od.docx research_paper__grading__rubrics.pdf Impact of Healthcare Accreditation on Service Quality Abstract Accreditation in healthcare is quickly growing in developing and developed countries because it helps improve patient safety and facilitates quality care delivery. Nonetheless, there is insufficient research regarding the relationship between hospital accreditation and service quality (Devkaran & O’Farrel, 2015). The lack of sufficient evidence to support the impacts of accreditation on the quality of care contributes to increased skepticism among stakeholders in healthcare toward the benefits of certification programs on service delivery. Hence, this proposal aims to examine how accreditation in healthcare influences the quality of care that patients receive in hospitals. The research will entail conducting a literature review of sources published in different peer-reviewed journals. The findings of the proposal will contribute to the existing literature regarding the impact of accreditation in healthcare on service quality. Page 1 1. Introduction 1.1 Background Healthcare accreditation is a rapidly growing trend in developing and developed nations based on healthcare organizations’ focus on improving service quality and patient safety (Devkaran & O’Farrell, 2015). Notably, healthcare accreditation normally occurs as a voluntary program for healthcare organizations (Greenfield & Braithwaite, 2008). The systems involved in the standardization of healthcare accreditation programs include institutions such as Joint Commission on Accreditation of Healthcare Organizations (JCAHO), Australian Council on Healthcare Standards (ACHS) and International Society for Quality (ISQua). 1.2 Problem Statement Although healthcare accreditation has increased tremendously over the years, insufficient research has been conducted to investigate the relationship between service quality and healthcare accreditation implementation in healthcare organizations.UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper Hence, numerous studies should be conducted to validate the existing information on healthcare accreditation and service quality improvement. 1.3 Rationale The topic is important because it addresses initiatives in the medical practice that can assist caregivers in improving their service delivery and optimizing treatment outcomes to promote the wellbeing of patients. Additionally, the topic is necessary for healthcare because it appeals to the attitudes of clinicians and addresses barriers to quality care practices. 1.4 Research Question • Are patients who seek medical services in accredited hospitals likely to receive better services and attain better treatment outcomes compared to their counterparts from non-accredited institutions? 1.5 Objectives • To determine the effect of accreditation programs on healthcare services quality and safety. Page 2 • To evaluate the healthcare organization’s commitment towards the implementation of accreditation programs. • To determine the difference between auditing frequency in accredited and non-accredited institutions. • To determine the impact of accreditation programs on employees’ attitudes towards quality care delivery. 1.6 Hypotheses • Hypothesis 1: Staff members in accredited hospitals are more likely to demonstrate dedication toward quality improvement and risk management compared to their counterparts in non-accredited institutions. • Hypothesis 2: Accredited hospitals are likely to conduct more audits on their services and reviews on its staff members compared to non-accredited institutions. • Hypothesis 3: Accreditation is likely to influence greater awareness of safety practices and demonstrate better teamwork in hospitals compared to non-accreditation. • Hypothesis 4: Leaders in accredited hospitals are likely to depict greater commitment to quality care delivery. 2. Methodology A systematic literature review will be conducted to determine the effect of accreditation programs on healthcare services quality. The credible sources that will be utilized in conducting a literature review include Embase, EBSCO, Emerald, Medline, and PubMed. The keywords that will guide the study includes “accreditation”, “healthcare accreditation”, “healthcare services quality”, and “patient safety”. The literature review will feature sources with different designs, including qualitative studies and observational studies. In general, the study will include approximately (xx) references from different peer-reviewed journals. The vast number of resources are selected for this study to increase the reliability of the gathered information through evaluation of their consistency. UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper However, the study will exclude materials in abstract formats and those focusing on evaluating healthcare programs accreditation costs. Page 3 3. Findings The results of the study targeting hospital staff to determine the effects of healthcare accreditation will be reported in this section. The section will describe findings of review conducted on (xx) references obtained from different peer-reviewed journals. The general accreditation areas in healthcare facilities that will be addressed include ambulatory surgical care, and hospitals. 4. Discussion The discussion section will explore the results of the hypothesis testing process. The discussion section will involve assessing the validity and reliability of the previous studies conducted in the field of healthcare accreditation and service quality effects. The results for validity and reliability assessment will support the implementation of the healthcare accreditation programs. In this section, strategies for implementing healthcare accreditation programs will be discussed, which includes its projected benefits. The study will also explore various barriers to the implementation of healthcare accreditation programs. Finally, different strategies for overcoming these barriers will be described in this section. 5. Conclusion The section will summarize the results of the hypothesis testing process. The conclusion will explain whether the results the different sources demonstrate consistency. The section will also explain whether healthcare accreditation is an effective strategy for boosting service quality or not. Page 4 References Devkaran, S., & O’Farrell, P. N. (2015). The impact of hospital accreditation on quality measures: an interrupted time series analysis. BMC health services research, 15(1), 137. Greenfield, D., & Braithwaite, J. (2008). Health sector accreditation research: a systematic review. International journal for quality in health care, 20(3), 172-183. Miller, M. R., Pronovost, P., Donithan, M., Zeger, S., Zhan, C., Morlock, L., & Meyer, G. S. (2005). Relationship between performance measurement and accreditation: implications for quality of care and patient safety. American Journal of Medical Quality, 20(5), 239-252. Rahman, M. S. (2017). The Advantages and Disadvantages of Using Qualitative and Quantitative Approaches and Methods in Language” Testing and Assessment” Research: A Literature Review. Journal of Education and Learning, 6(1), 102-112. Page 5 Research Questions: 1. What are the effects of accreditation programs on healthcare services quality and safety? 2. What is the healthcare organization’s commitment towards the implementation of accreditation programs? 3. What is the difference between auditing frequency in accredited and non-accredited institutions? 4. What is the impact of accreditation programs on employees’ attitudes towards quality care delivery? Research Objectives: 1. To determine the effects of accreditation programs on healthcare services quality and safety. 2. To evaluate the healthcare organization’s commitment towards the implementation of accreditation programs. 3.UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper To determine the difference between auditing frequency in accredited and non-accredited institutions. 4. To determine the impact of accreditation programs on employees’ attitudes towards quality care delivery. CASE STUDY/ RESEARCH PAPER GRADING RUBRICS Content Categories A 4.0 Excellent (90-100) Substantially Exceeds Expectations B+ 3.5 Very Good (85-89) Exceeds Expectations 1) Applies unit material with logical order of ideas, with no gaps in information. 2) Completely addresses the concepts, theories and material issues covered in unit and called for in the assignment instructions, and is supported by text and/or other literature. 3) Best and most applicable points are presented while unnecessary content is left out. 4) Points are logical and wellsupported by evidence and research. 1) Applies unit material with some logical order of ideas, with minimal gaps in information. . 2) Substantially addresses issues covered in unit and called for in the assignment instructions, and is supported by text and/or other literature. 3) Important points are presented while unnecessary content is left out. 4) You make your point, but could present more logically. Points are supported by evidence and research. Originality – 20% 1) Interpretation 1) Demonstrates critical thinking about the topic and 1) Demonstrates critical thinking about the topic and 1) Case study lacks some critical thinking about the topic and and Application the student’s own impressions and interpretations of research. The research is not merely presented, but is interpreted and applied to overall themes. the student’s own impressions and interpretations of research. The research is presented, could be better interpreted and applied to overall themes. the student’s own impressions and interpretations of research. The research presented could be better interpreted and applied to overall themes. Scope – 60% 1) Development 2) Adherence to Assignment 3) Quality of Presented Content 4) Logic of Arguments B 3.0 Good (80-84) Meet Expectations 1) Applies unit material with gaps in information. 2) Addresses some of the issues covered in unit and called for in the assignment instructions, 3) Some important points are addressed, but not fully covered. 4) You made some points, but they were not logically related to the case itself. C+ 2.5 Fair (75-79) Meet Minimum Expectations 1) Does not apply the unit principles and material as called for in the case study. 2) Does address the minimum relevant issues posed by the case study. 3) . UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper Paper lacks to make any important points and analyze the material presented in the unit and case study. 4) Paper lacks to make a point, and does not use the concepts, theories and material presented in the unit. 1) Case study lacks critical thinking about the topic and the student’s own impressions and interpretations of research. The research is not interpreted and applied to overall themes. C 2.0 (70-74) Does not meet Expectations 1) Paper lacks flow from point to point, order of ideas is not clear, and gaps in information are present. Structure lacks organization. 2) Major themes mentioned in the assignment instructions have not been met and are not supported by literature. 3) Applicable points are not presented and paper is full of unnecessary content. 4) Points are not logical and are not supported by evidence and research. 1) No critical thinking about the topic and the student’s own impressions and interpretations of research. The research is not interpreted and applied to overall themes. Presentation – 10% 1) APA Format 2) Grammar and Mechanics Integration – 10% 1) Synthesis Professional, no editing or revision required. 1) Proper citing of references and APA Style, no editing or revision required. 2) Proper sentence structure, punctuation, and spelling, no editing or revision required. 1) Various themes and concepts throughout the paper are integrated and incorporated to form even stronger support for the thesis. Concepts are not presented independently of one another, but as part of a whole. Professional, some light editing may be useful. 1) Follows APA format with few errors. 2) Few or no errors but sentence structure could be improved. Revision Suggested. 1) Follows APA format about 50% of the time. 2) Overlooked errors in sentence structure, punctuation, and spelling. Revision Required. 1) Follows APA format less than 50% of the time. 2) Overlooked several errors in spelling, punctuation, and/or sentence structure showing carelessness.Discussion: Impact of Healthcare Accreditation on Service Quality Paper Revision Required. 1) Does not follow APA format. 2) Many errors in both mechanics and sentence structure; extremely poorly written. 1) Various themes and concepts throughout the paper are integrated and incorporated to form strong support for the thesis. Concepts, overall, are presented as a whole. 1) 50% of the themes and concepts throughout the paper are integrated and incorporated to support the thesis. 50% of concepts are presented as a whole. 1) Themes and concepts are not integrated and incorporated to support the thesis. Concepts are not presented as a whole. 1) Themes and concepts do not support the thesis. Concepts are poorly presented. Content Categories Scope – 60% 1) Development 2) Adherence to Assignment 3) Quality of Presented Content 4) Logic of Arguments Originality – 20% 1) Interpretation and Application Presentation – 10% 1) APA Format 2) Grammar and Mechanics Integration – 10% 1) Synthesis A 4.0 Excellent (90-100) Substantially Exceeds Expectations B+ 3.5 Very Good (8589) Exceeds Expectations B 3.0 Good (8084) Meet Expectations C+ 2.5 Fair (75-79) C 2.0 Meet Minimum Expectations Does not meet Expectations (70-74) …UAEU BUS 370 Impact of Healthcare Accreditation on Service Quality Paper Get a 10 % discount on an order above $ 100 Use the following coupon code : NURSING10

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