Assignment: Productivity Recommendations

Assignment: Productivity Recommendations ORDER NOW FOR CUSTOMIZED AND ORIGINAL ESSAY PAPERS ON Assignment: Productivity Recommendations I am attaching the work you did for me last week on regards to the productivity metrics. This week’s assignment is connected or in continuation from the last week’s. Assignment: Productivity Recommendations Review Case 3: Physician Care Services, Inc. from Week 5, and the Assignment you submitted at the end of that week. Now, you will develop recommendations to improve productivity and patient satisfaction. Consider what you know of Lean Management and Six Sigma principles and practices. Based on this understanding, ask yourself: What would the president and medical director want to know before making any financial and organizational decisions? The Assignment: Based on the metrics you selected in Week 5, analyze opportunities for improvement using Lean Management and Six Sigma principles (2 pages). Develop five measurable stretch goals (2 pages). Create a presentation with speaker notes, 5–7 slides in length (200–400 words per slide), that defines a culture of accountability and quality excellence and recommends how to foster this in the emergency department. middleborocasestudy1.pdf wk5assignbeerye.docx week06_lawal__1_.pdf Week 5 Assignment: Productivity Metrics Emi Beery WALDEN UNIVERSITY Physician Care Services, Inc. is facing a number of challenges that may end up hindering its productivity in the provision of private and occupational services to patients. Nonetheless, there are equal opportunities that the healthcare facility can exploit to ensure that it overcomes the challenges and provide services to the expectation of is clients. To achieve this objective, the facility must evaluate its performance based on certain productivity metrics to achieve a high level of productivity. Below are some of the productivity metrics that can be used to evaluate the productivity of the organization health services. Assignment: Productivity Recommendations The Metric(S) That Can Be Used To Evaluate the Productivity of Physician Care Services, Inc. Physician Care Services, Inc. productivity may be categorized into operations, finance, emergency, and care. For the private and occupational health patients, the patients wait time and an average number of patients’ rooms in use at any given time will be good performance metrics to measure the effectiveness of providing services (Joint Commission Resources, Inc.., 2013). The efficiency of the current staff to appetent ratio in these two sections as well as the bed turnover rate will also help in ascertaining the level of efficiency in the admission of patients. The frequency of communication between the various medical staff in the facility will also provide good performance metric data to evaluate the productivity of the health facility. Since the facility bills, most of its private patients through insurance firms, the productivity based on financial management and reimbursement will be ascertained based on the rate at which its insurance claims are denied (Lighter & Lighter, 2013). Equally, the average charge on every treatment offered as well as the average cost and time taken to process the insurance claim would provide an accurate productivity metric for the facility. The wages of the hospital staff and their relative output to the facility will also be used to measure the productivity of the facility. The frequency with which the facility is mentioned in the media, the overall patient satisfaction, and the number of mistake events would also provide effective productivity measure for the facility (Lighter & Lighter, 2013). The patient confidentiality, the number of medical errors, staff to patient ratio and patient follow up plans would also be accurate metrics to measure the productivity of Physician Care Services, Inc. How the Metric will be used in Evaluating Productivity The above-mentioned metrics would be used to evaluate the productivity of Physician Care Services, Inc. by ascertaining the effectiveness of providing care to the private and occupational patients. The metrics will provide an insight into the levels of staffing, the patient improvement plans, and effectiveness of the various medical procedures administered by the facility. The metrics would also indicate the effectiveness of the hospital staff in delivering their duties and how efficient the hospital equipment is put into use (Langabeer, 2015). In addition, the metrics would be used to indicate the number of training required to increase the competence and effectiveness of the hospital staff and also to ascertain the overall patient satisfaction. The metrics may also be sued to value the effectiveness of the facility’s revenue cycle and the capacity of the resources to improve the quality of care offered.Assignment: Productivity Recommendations How the Data Will Help Measure the Potential of the Organization’s Success in the New Era of Health Care Reform The data provided by the productivity metrics would be sued to measure the potential of the Physician Care Services, Inc. to achieve success in the new era of healthcare reform by ascertaining average time a patient would spend before receiving timely care. In the long run, the ability of the facility to schedule its service delivery and implement adequate staffing would provide an insight into the level of patient satisfaction (Hopp & Lovejoy, 2014). These metrics also determine the quality of care offered and thus the efficiency of the services offered by the facility can be sued to estimate its potential of achieving success. Good revenue cycle. Low claims denial rate and low average treatment charge would also indicate an effective facility. References: Hopp, W. J., & Lovejoy, W. S. (2014). Hospital Operations: Principles of high-efficiency health care . Upper Saddle River (N.J.: Pearson Education. Joint Commission Resources, Inc. (2013). Managing performance measurement data in health care . Oakbrook Terrace, IL: Joint Commission on Accreditation of Healthcare Organizations. Langabeer, J. R. (2015). Performance improvement in hospitals and health systems . Chicago, IL: Healthcare Information and Management Systems Society. Lighter, D. E., & Lighter, D. E. (2013). Basics of healthcare performance improvement: A lean Six Sigma approach . Burlington, MA: Jones & Bartlett Learning. 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