[SOLVED] An Enduring Organizational Culture

The Mayo Clinic has healthcare facilities in Rochester, Minnesota; Jacksonville, Florida; and Scottsdale/Phoenix, Arizona. These three campuses collectively employ more than 3,300 physicians, scientists, and researchers, and 46,000 allied health staff. It is the largest, not-for-profit group medical practice in the world. The Mayo Clinic, founded by brothers Charles Mayo and William Mayo, has an enduring set of unshakeable values or ideals that have defined the clinic’s culture throughout its entire existence. “Those ideals—teamwork, collegiality, professionalism, mutual respect, and a commitment to progress for the organization and for individuals—make [the] Mayo Clinic a stimulating environment in which to practice medicine, teach, and conduct research.” Shirley Weis, Mayo’s chief administrative officer, indicates that these values derive directly from the Mayo brothers and the Mayo family. The primary value of the Mayo Clinic is: “The needs of the patient come first.” This primary value is supplemented by eight values statements regarding respect, compassion, integrity, healing, teamwork, excellence, innovation, and stewardship. Mayo’s website further states: “These values, which guide Mayo Clinic’s mission to this day, are an expression of the vision and intent of our founders, the original Mayo physicians and the Sisters of Saint Francis.” Shirley Weis emphasizes: “We see very much that those values need to stay the same while the world around us changes.” The authors of a study of strategic human resource management at the Mayo Clinic express the viewpoint that “[c]ulture becomes the vehicle through which problems and challenges become addressed, defined, reframed, and ultimately solved. When cultural values do not work in this fashion, they must be modified or jettisoned. The culture is not the end or goal but rather the means.” The essential means for the Mayo Clinic always has been and continues to be putting the patient first. Ken Ackerman, chairman of Minneapolis-based consulting firm Integrated Healthcare Strategies, succinctly describes the Mayo Clinic philosophy: “Putting the needs of the patient first¾it’s that seven-word phrase that all 50,000 people in the Mayo system know. And they walk the talk.” According to Bob Walters, a Mayo Clinic senior administrator and former chief administrative officer of the Jacksonville campus, not only is the value¾the patient comes first¾enduring, but it also is what attracts people, both the physicians and allied health staff, to Mayo. Indeed, the priority placed on patients ranks second among the top ten reasons that physicians cite for working at the Mayo Clinic. Interestingly, the top reason is having challenging patient cases on which to work and inspiring colleagues with whom to work. Taken together, the top two reasons focus on Mayo employees working together to serve patients in the most effective way possible. Although the willingness of the staff to put the patient first and to work collaboratively is the essence of the Mayo Clinic’s culture, that essence is made possible, at least in part, through the influence of the Clinic’s compensation system. Leonard Berry, writing in Organizational Dynamics about his research on leadership lessons at the Mayo Clinic, asserts that the most influential factor in preserving the Mayo brothers’ vision and values “is likely the Clinic’s approach to staff compensation. Virtually all Mayo employees are salaried with no incentive payments, separating the number of patients seen or procedures performed from personal gain.” Berry quotes one Mayo surgeon as saying that the compensation approach is a ‘‘disincentive system that works.’’ Berry also quotes another Mayo surgeon as stating: “By not having our economics tied to our cases, we are free to do what comes naturally, and that is to help one another out. … Our system removes a set of perverse incentives and permits us to make all clinical decisions on the basis of what is best for the patient.” W. Bruce Fye, a Mayo cardiologist and a medical historian, says that with Mayo’s salary system, physicians do not have divided loyalties and that there isn’t any “competition between doctors to take care of patients.” Clearly, the culture of the Mayo Clinic has proven to be a viable and effective means for solving problems and meeting challenges in contemporary healthcare. Can Mayo’s culture serve as a model for other healthcare organizations to emulate? Discussion Questions What purpose does culture serve for an organization?Describe the Mayo Clinic’s culture from the perspective of espoused values and enacted values.Do you think the Mayo Clinic’s culture provides a good model for other healthcare organizations? Why or why not?

 

So much stress and so little time? Take care of yourself: let us help you with your task on
[SOLVED] An Enduring Organizational Culture
Get a 20% Discount on this Paper
Get Help Now

Haven’t found relevant content or pressed for time? –Don’t worry,  you have a team of Business professionals to help you.

All you need to do is fill in the order form in the upper right corner and upload the files that are crucial for your assignment. Also, don’t forget to specify whether your assignment has to be based upon specific research, theory, method, or program. After that, we will assign the most suitable expert to complete your assignment. You can always chat with your expert and ask any questions you have during the working process.

Calculate the price
Make an order in advance and get the best price
Pages (550 words)
$0.00
*Price with a welcome 15% discount applied.
Pro tip: If you want to save more money and pay the lowest price, you need to set a more extended deadline.
We know how difficult it is to be a student these days. That's why our prices are one of the most affordable on the market, and there are no hidden fees.

Instead, we offer bonuses, discounts, and free services to make your experience outstanding.
How it works
Receive a 100% original paper that will pass Turnitin from a top essay writing service
step 1
Upload your instructions
Fill out the order form and provide paper details. You can even attach screenshots or add additional instructions later. If something is not clear or missing, the writer will contact you for clarification.
Pro service tips
How to get the most out of your experience with Do My Homeworkk
One writer throughout the entire course
If you like the writer, you can hire them again. Just copy & paste their ID on the order form ("Preferred Writer's ID" field). This way, your vocabulary will be uniform, and the writer will be aware of your needs.
The same paper from different writers
You can order essay or any other work from two different writers to choose the best one or give another version to a friend. This can be done through the add-on "Same paper from another writer."
Copy of sources used by the writer
Our college essay writers work with ScienceDirect and other databases. They can send you articles or materials used in PDF or through screenshots. Just tick the "Copy of sources" field on the order form.
Testimonials
See why 20k+ students have chosen us as their sole writing assistance provider
Check out the latest reviews and opinions submitted by real customers worldwide and make an informed decision.
Economics
Thank you - much appreciated!
Customer 452493, April 2nd, 2022
Nursing
Looks good. Thank you!!!
Customer 452503, April 25th, 2022
Classic English Literature
Much appreciated - thank you very much!
Customer 452493, April 13th, 2022
Education
Awesome work, responded well and clarified everything.. Would definitely recommend, great service
Customer 452445, September 8th, 2021
Other
Thank you! :)
Customer 452493, May 14th, 2022
Nursing
Excellent! Followed directions and completed a great paper
Customer 452445, August 22nd, 2021
Economics
THANK YOU! :)
Customer 452493, April 12th, 2022
English 101
Great work!
Customer 452443, December 2nd, 2021
Management
Job done to satisfaction. Thank you!
Customer 452443, October 31st, 2021
National Security Intelligence and Security Analysis
Timeliness
Customer 452457, November 3rd, 2021
Anthropology
Thank you
Customer 452445, August 20th, 2021
Finance
Wow! I should never have doubted you guys. Thank you for the excellent grade
Customer 452443, August 27th, 2021
11,595
Customer reviews in total
96%
Current satisfaction rate
3 pages
Average paper length
37%
Customers referred by a friend
OUR GIFT TO YOU
15% OFF your first order
Use a coupon FIRST15 and enjoy expert help with any task at the most affordable price.
Claim my 15% OFF Order in Chat